Ombudsman FAQ

 

 

Ombudsman FAQ: Ombudsman Frequently Asked Questions

What Is An Ombudsman?

The word ‘ ombudsman ’ dates back to 1809 when the Swedish Parliament created a new official known as the Justitie-Ombudsman, referring to public officials appointed to investigate citizens complaints against governmental agencies. Ombudsman loosely translates as ‘ citizen's defender ’ or ‘ representative of the people ’. In Swedish the word ‘ombudsman’ is without gender and can indicate a person of either sex. However, it is becoming common to use the term ombudsperson in lieu of ombudsman. In some countries, the government ombudsamn are named Public Protector.

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