The word ‘ ombudsman ’ dates back to 1809 when the Swedish Parliament created a new official known as the Justitie-Ombudsman, referring to public officials appointed to investigate citizens complaints against governmental agencies. Ombudsman loosely translates as ‘ citizen’s defender ’ or ‘ representative of the people ’. I
The Consumer and Users of ADR Services:
To promote and expand the use of Alternative Dispute Resolution (ADR) by providing Mediation, Arbitration, Legal, Paralegal and Ombudsman resources to the general public.
The ADR Professional:
To facilitate the advancement of the Alternative Dispute Resolution (ADR) Professional by promoting best practices, education and marketing opportunities for Mediators,
Arbitrators, Lawyers, Paralegals and Ombudspersons.
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